Home

Latest News

Virgin Atlantic Launches “Savage” Status Match

These days we’re seeing a much more active status match market than in recent years. Airlines are “back” and they mean business and they also want other people’s business. I have so many thoughts on this topic and will share some below, but I can’t help but be impressed by the gusto of this opportunity.…

Cascais: A Lisbon Side Trip You Can’t Miss

There’s a lot of hype around Lisbon. Anyone who’s been will quickly regale you with tales of Pasteis De Nata and tram rides up the scenic hills and somehow – still amazing value too, by most standards. With more and more direct flights, particularly from the US, it’s an exciting time to visit Portugal. But…

What Is “Loyalty” In Travel These Days?

Loyalty is one of the most interpretable concepts on the planet and can both be measured while also being unquantifiable. Wild one, huh? It’s no surprise then, even when you get a panel of loyalty professionals, you’ll get wildly different quotes and takes on what it should be. Jerry Maguire would say it’s “show me…

The Best 100,000 Point Airline Card Offer Right Now

It’s really hard not to be impressed by Aeroplan and Air Canada right now. I tried. On the Air Canada side, they’ve introduced oat milk, Aperol spritz and rose on board. If that does not say “I listen to my customers” I don’t know what does. And then there’s Aeroplan. This is the program that…

Bali Threatens Jail Over Comically Enforced Tourist Tax

In a file under: huh? Just a year on from its anti-sex laws, Bali is once again finding its way into the travel spotlight for reasons other than eating, praying, loving, or being the truly beautiful, kind and fun destination to visit. I love this island and nearby islands but they just don’t make it…

Airline Kitchen Confidential: The Best (And Worst) Meals On Planes

Let me start by saying that if you like steak on a plane, you’re probably going to be very disappointed by the end of this. The more you know about how airplane food is prepared, or what makes it taste the way it does, the more you can’t “un-know”, which leaves me where I am…