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48 Hours In Osaka: Where To Eat, What To Do & More

Everyone is flocking to Tokyo. But what about a city that offers all the deliciousness, culture, intrigue and beauty, without as much bustle and generally some better prices too? Osaka is hardly ever the first city most people think of when they start planning their Japan trip. With so many bloggers writing entries about Tokyo…

Bring Back “All You Can Fly” Airline Subscriptions

Let me say it clearly: it’s not going to be a banner year for most airlines. Nonetheless, planes will fly — and the more people that occupy the seats onboard, the better for the airlines and the world too.”All you can fly” subscriptions should have a role to play. Certainly more than they do today.…

Dynamic Pricing; Ok For Airlines, Not Oasis Tickets

Where were you while we were getting… ripped off? I love when my worlds collide. Some of you will know that although loyalty and the world of travel has been a lifelong obsession and the bulk of my professional career, I actually started out in the music business. Definitely, not maybe. Before that, as a…

Wait… My Flight Took off As Star Alliance And Landed As SkyTeam?

I had a unique pleasure on August 31st, and again on September 1st. On the 31st, I left New York onboard an SAS flight bound for Copenhagen. The flight was unique, because it represented a mid-air alliance change. This was a particularly historic change after 26 years in Star Alliance for the Scandinavian Airline, as…

Hotel Loyalty Is Dying As Brands Choose Owners Over Guests

This is going to sound harsh, but I find big hotel chains to be among the more duplicitous businesses in travel. Ouch, I said it, give me bed bugs and an overcooked egg! Why, you might ask? Because they share two wildly different messages about their businesses depending on who they’re talking to: their customers,…

Don’t Sleep On Capital One’s 75,000 Point Bonus + $250 In Travel Credit

Card offers come and go, sure, but “best ever” offers are… best ever offers. And… this offer is going bye-bye, quite soon. For a limited time, Capital One has a “best ever” offer on the Venture Card with a $250 travel credit and a whopping 75,000 points to fuel your next trip after spending just…