As first reported by Doctor of Credit this morning, Capital One today soft launched its own answer to Amex’s Fine Hotels and Resort Collection and Chase’s Luxury Hotel and Resort Collection. GSTP reached out to the issuer for clarification, and a Capital One spokesperson confirmed that all Venture X cardholders can now make reservations via its new Premier Collection on Capital One Travel.
Exclusively bookable for Venture X cardholders, Capital One’s Premier Collection includes a selection of luxury hotels and resorts, each “hand-picked for exceptional quality.” A few examples of the hotels that can be booked via Capital One’s Premier Collection include:
- The Ned NoMad, New York City
- COMO Cocoa Island, Maldives
- Montage Laguna Beach, California
- 1 Hotels South Beach, Florida
- La Réserve Paris Hotel and Spa, Paris
- COMO Castello Del Nero, Italy
- Sugar Beach, a Viceroy Resort, St. Lucia
- Euphoria Retreat,Greece
- Hotel Cafe Royal, London
- Majestic Hotel,Barcelona
- The Carlin Hotel,New Zealand
- The Plettenberg, South Africa
Integrated into Capital One Travel, Venture X cardholders earn 10X miles per dollar on Premier Collection bookings. In addition to the 10X earn, Venture X cardholders will receive the following benefits when booking through the new Premier Collection:
- A $100 USD experience credit (or the local equivalent) to use on dining, spa, and other activities during their stay
- Daily breakfast for two
- Complimentary Wifi
- Additional premium benefits – when available – such as early check-in, late checkout, a room upgrade, and more
In order to book Premier Collection hotels and resorts, Venture X cardholders will need to log into their account and access the Capital One Travel portal. Once on the Capital One Travel site, Venture X cardholders will have the ability to search for Premier Collection properties, in addition to the standard flight, hotel and rental car inventory already bookable via Capital One Travel.
Capital One isn’t debuting anything groundbreaking or innovative here, as its Premier Collection is pretty much a copycat of American Express’s Fine Hotels and Resorts Program (bookable for Amex Platinum cardholders) and Chase’s Luxury Hotel and Resort Collection (bookable for Chase Sapphire Reserve cardholders).
Capital One’s Premier Collection benefits are on par with Chase’s LHRC product and both programs offer basically the same perks. However, compared to American Express’s FHR program, the Capital One Premier Collection is behind the curve, as it isn’t guaranteeing late 4 PM checkout like Amex does.
In addition, with Capital One being brand new to the space, its Premier Collection does not offer the same quantity of properties as Amex FHR and Chase LHRC. Amex’s FHR program offers Platinum cardholders the ability to book at 1,300+ properties worldwide, while Chase’s LHRC program gives Sapphire Reserve cardholders the choice to book at 1,000+ hotels and resorts globally. In comparison, Capital One currently only has “hundreds” of properties bookable via its Premier Collection for Venture X customers.
Now, I am sure it is Capital One’s intention to launch this new feature to customers, so that they can book and enjoy the properties that Capital One has already have onboarded to the program. And I am also sure that it is Capital One’s intent – in order to better compete with Amex Platinum and Chase Sapphire Reserve – to add more and more hotels and resorts to the Premier Collection over time. We asked Capital One for more info on this, and a spokesperson told us, “This is just the beginning – we look forward to growing the collection in a thoughtful way that opens the door to new experiences and destinations for our customers.”
All of that being said, Venture X is still the perfect premium travel card for most people out there. It’s also great to see that Capital One keeps adding more perks to Venture X, without taking anything away or raising the annual fee.
Only time will tell how Capital One will bolster the Premier Collection offering compared to its established competitors in the space, but overall, we’re happy to see additional, premium travel benefits launch for Venture X customers.
three full years after announcing new airport lounges, still nothing done. i don’t trust Capital One.
Without taking anything away?
What about all the priority pass restaurants? For a bunch of airports that’s the only option.
Hi Alex,
The Priority Pass restaurant access was a mutual decision between Visa and Capital One, since Priority Pass membership is a benefit via Visa Infinite, which is the network for Venture X. But fair point that this is the one benefit that has fallen off Venture X since it’s launch. Regardless, Gilbert and I still agree that for a $395 annual fee premium card, Venture X is a no brainer for more folks.
Capital One’s abysmal customer service negates the value of any amenities they may offer.
Curated hotel offers represent dubious value. How about restoring Priority Pass restaurant access to cardholders?
This also shows for the Spark Travel Elite card.
Good point! Spark Travel Elite wasn’t in the info that Capital One’s team sent over, but I would also assume that this benefit will be available to Spark Travel Elite cardholders — if not now then in in the future!
Ceci, up until now, Capital One has been an “also ran” to me. No compelling offer that is otherwise unavailable by another provider. This new hotel platform has the potential to change my position. This can only happen if the stable of hotels is comparable to those of Amex FHR or Chase LHR. Currently, I don’t have access to Capital One’s platform but I’m informed that the stable of hotels is quite thin. In London, what hotels other than Hotel Cafe Royale that are on the platform? Thanks.
Hi Lee,
As stated in the post, at this time the inventory is pretty far behind Amex and Chase. Time will tell as to when they will catch up, and we’ll update this post or write something new when we learn more about the progression of the platform. The one thing that does stand out over Amex and Chase is the 10X vs the 5X earn, so if there is a hotel that Cap One offers just like Amex and Chase, then that could move the needle for some. In terms of the London properties, I just took a peek for you and found the following hotels: The Standard, The Langham, Kensington Hotel, The Franklin, Flemings Mayfair, The Marylebone, The Bloomsbury, COMO Metropolitan, and L’oscar. Happy to check out other destinations for you if you’re interested!
Nice write up. I have had the Venture X since the beginning and it is a great card. I wish they would’ve kept the $200 AirBnB/VRBO credit which was only offered during 2022 introductory sign-up year. It will be interesting to see if they can get on par with Amex FHR. It’s clear that the Amex Platinum (which I also have) is Venture X target market.
I agree with the commenter that their customer service at least with their fraud department leaves something to be desired. I recently had a fraud charge incident and the customer service agent stonewalled and accused me not being forthcoming about the reason, though this is the first time I have ever called Capitol One customer service about anything. I understand fraud is a serious thing which I don’t take lightly.
Overall, I am happy for the Venture X card. More competition is good in the rewards card marketplace.