a seat in an airplane

With any launch there’s always questions. Virgin Atlantic is moving into yet another decade of fierce airline competition, and as the rumour mill began to churn, “experts” couldn’t possibly see how the airline would manage to add in enough money maximising seats while also maintaining the features which make Virgin Atlantic so purple and different in a sea of blue. The first thing rumoured to go: the bar.

Spoiler alert: It’s still there, it’s just better.a couch in a room

As to the seat…

Virgin Atlantic just went from the marmite of business class seats to a top ten stunner, in about five seconds flat. If you’re not British – the “marmite” bit means previously, you either loved the old Upper Class seat or hated it – nothing in between. Fast forward to the present, and Virgin airline has unveiled one of the best seats in the business class skies and it’s headed for New York.

Just FYI, every picture you see was taken by GSTP and are not press shots.

virgin a350 business classThe Virgin A350 Business Class Seat

This eccentric new A350 business class seat is uniquely Virgin the way afternoon tea is distinctly British. You could put it elsewhere, but it just wouldn’t feel quite right. It’s like Richard Branson learned how to use his Instagram filters and has a new spin on the colours we know and love him for already. If you ask us, it looks really good.

Compared to the current “Upper Class” seats, it’s one giant leap.

  • There are adjustable privacy screens at every seat.
  • Every seat faces toward a window.
  • USB and AC power ports at each seat.
  • Every seat has direct aisle access.
  • Every seat converts into a fully flat bed.

If you needed to point a finger to the next closest thing, the Cathay Pacific A350 business class seat would be your answer, but it’s far from compatible. For starters, this seat is years younger, and if you really want to win the argument, look no further than where every seat points. Virgin fully customized this product, and it’s the only airline flying it.

a row of seats in a planeVirgin A350 Privacy Screens

Does it have doors? No. Does it have screens which basically do the job? Yes. Virgin Atlantic made a conscious choice not to put “full” doors on these suites, though the capability to do so was obviously there from the design.

a white and purple object in a roomSurprisingly, many airlines have noted customer service issues since introducing fully closed doors. In short, passengers close the door for privacy but then expect service. The crews obviously respect the privacy, but then people open their door to wonder why drinks haven’t been topped off or meals haven’t been served.

virgin atlantic a350 business class doorThese new seats feature what can best be described as half privacy doors, which effectively shut out everyone around you, but leave just enough aisle view for crew members passing through to offer a top up, or assist with something else. Let’s be honest, it’s probably about a top up.

a seat in a planeFacing Out

Airlines point centre seats inward toward each other for one reason, and one reason only: it saves space. Inward facing central seats, or staggered “in and out” configurations allow for at least another row to be added to the business cabin, but Virgin went a different way.

a seat in a planeAccording to the product design team lead by Daniel Kerzner, formerly a Starwood Hotels product innovator, customers in the middle love being close, but not too close. That, and basically everyone loves facing out to the windows. The sky is beautiful, after all. Oh and hot tip: the first row has extra bed room, which definitely makes it the row to shoot for on this Virgin Atlantic Airbus A350.

a white and black airplane cabinThis innovation not only gives passengers a better sense of the cabin and surroundings, but central passengers can get up with their tray table down. Yep, the tray table is toward the middle, so you can slip out the side. For those mixing afternoon tea, work and pleasure, this is a fantastic new feature.

a bed in a planeBowling Ball Concept

Words are one thing, actually sleeping on a plane is another. I tested the seat out in bed mode and aside from very good general comfort, my one big “oh, that’s great” was that the length of the bed which at up to 82” was much greater than expected. Another recently launched seat product is 79”, for reference.

a bed in a planeIn speaking with Virgin, this is apparently due to the bowling ball effect. Rather than just stick a tape measure from one end to the other, Virgin will only measure length from the first place a bowling ball can roll to the last.

an airplane seat with a light on the sideIn Seat Mood Lighting

There’s no mobile disco light system in each seat, but there are clever lighting features. Aside from standard reading lights, each seat panel has a button which allows you to turn the ambiance up or down.

a close up of a seatBasically, you can have lots of nice lighting all around you if you’re watching a movie, or if you want to pass out, you can just do that by turning it all off.

a seat in a roomPersonal Air Vents

Super-frequent flyers have one cross to bear with many seats, and that’s personal air vents. Virgin added multiple personal vent points to each seat, which help each passenger control their journey temperature while also enjoying fresher air. On a plane, that really helps.

a seat and window in an airplaneThe Entertainment

As hoped, entertainment screens are big and they are vividly sharp. In speaking with Daniel Kerzner, Virgin wanted to be amongst the most consistent in all cabins, and have installed 18.5” screens which work almost identically to the way iPads or other personal electronics do.

a row of seats in an airplaneWhen it comes to finding entertainment, the screen scrolls at a speed just like your favourite tablet and you can control the system with your own personal device. Yes, you read that correctly. You can wirelessly connect your phone to the entertainment system and tap away.

Thanks to the new design which features content in each screen rather than on a huge system, if a screen isn’t working, which of course would never happen, a team member could simply snap a new screen in and replace it before the next flight, rather than disappointing future customers. It should also mean the end to “we’ll just need to reset the system”.

a room with a television and a television on the wallThe Loft

The bar is now the loft, and unlike many pub rebrands this bar is so much better. In the previous iteration, there were simply a few barstools right next to each other, which could either be amazing or incredibly awkward. If someone was already at the bar, you were essentially forced to sit next to them. For many, it was beyond British social awkwardness.

a room with a couch and a mirrorIn both an inspiring and teasing fashion, all passengers board through the “loft bar”, which should definitely inspire travellers to earn more Flying Club miles for an upgrade. ; )

a room with purple couches and a tableThe new “Loft” is vastly superior. There’s a solo seat, there’s a seating area for two, and also one for three. If you’re a group – great. If you’re solo, you can wander over without any “getting to know you” pressure and if you’re a couple, there’s a pair of seats just for you.

a seat with a red lightWhile that’s all wildly exciting, the game changers come in three forms. First, there are seat belts, which means you can relax in the area even during turbulence. Second, there are power ports too. But third, there’s an entertainment screen which can take up to 8 Bluetooth connections. You can use your own headphones, or a pair from Virgin to watch a movie at the bar remotely.

In theory, you can even have someone DJ a silent disco for 8 passengers. If you see this happen, it was my idea, no matter what anyone else says.

Streets of New YorkWhen And Where?

The Virgin Atlantic A350 is exciting in every cabin. Economy is laid out in a passenger-preferred 3x3x3 layout and the new entertainment screens are wicked fast. Premium Economy sees a next generation seat with even larger screens and of course, you now know everything about things in the pointy end.

Virgin Atlantic is bringing the Airbus A350 to New York first, with flights kicking off September 10th and going to 4x daily by December 2019. Here’s a resource which shows all the latest updates on the Virgin Atlantic A350 route map and the best ways to fly it.

Time to start spreading the news…

Gilbert Ott

Gilbert Ott is an ever curious traveler and one of the world's leading travel experts. His adventures take him all over the globe, often spanning over 200,000 miles a year and his travel exploits are regularly...

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  1. This is great! Thanks for sharing! I wouldn’t necessarily state the seats are revolutionary compared to other business class seats out there right now but I agree this will bring VS back to the top 10.
    The loft looks pretty cool and from what I see there are tables there too to place drinks on or to place laptops on if I want to do some work in a larger space.

  2. Wow. I’ve yet to try VS but I definitely want my first experience to be in one of these bad boys. Looks really good. Though as I have a French AMEX card I can’t use Flying Club miles but perhaps I can wrangle my way on with either SkyPesos or SQ Krisflyer miles 🤔

  3. Well done Gilbert, knocked it out of the park with this review. Great photos. I’m going to say it – you are a much better writer than some (cough OMAAT).

  4. This has a large seating area….it is in no way a ‘bar’, this description is inaccurate. A bar is a counter across which refreshments are served and stocked full of drinks. This has no bar, merely extended seating with no dedicated drinking facility. That seems pretty clear from the pictures.

  5. Will there be different variations of cabins on different routes? For example, fly from Gatwick and there are generally around 12 Business Class seats on the 747.

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