Customer Service Issues

HERE’S How To CHECK YOUR BAGS Onto A Connection With Another Airline, Even If They’re NOT Partners…

Sometimes you book travel that involves a couple airline tickets to get the job done. Maybe it's that you got a really good deal to one place, but needed a second cheap flight to get to another place, or maybe you booked a ticket that featured multiple airlines to get you the best price. Most people think they'll need to pick up their bags after each flight, but actually, with a little bit of know how, you can have one airline transfer it to the next, even if they're not official partners...(Continue Reading)...

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One Hotel In TOKYO Is Spying On Guests To IMPROVE Stays (And Others Probably Are Too)…

They're watching you! No, but seriously, they are. Is that a bad thing? A brand new five star hotel, The Prince Gallery just opened up in Tokyo and before booking, it was naturally time for some research. Aside from stunning pictures and an attractive description, I stumbled upon a company document on Google, which details how the hotel plans to spy on guests, in a good way of course....(Continue Reading).

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The Complete Guide To “MISTAKE” Fares. Your Ticket To Flying For Next To Nothing…

How can flying literally around the world be cheaper than flying around your own country? There's no shortage of mystery in travel and booking flights is a big part of the magic. Sometimes they're called error fares, sometimes "mistake" fares, but we're seeing more instance than ever where there are unimaginable deals in every cabin. Here's how to find them and what you need to know about them...(Continue Reading).

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Hate Your PASSPORT Photo? You Can NOW Get A Passport With A SELFIE…

A little too serious? A little chubby looking? Wish you had a tan? Forget those deer in the headlights photos from the local passport photo center, you can now run your own high end photoshoot, producing the perfect passport photo... with a selfie. For the image conscious traveler looking to impress immigration agents, who enjoys working in their pajamas, it's hard to beat a passport application from the comfort of home, with the perfect selfie, right from your phone...(Continue Reading).

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Score Better Flight Times, Routings + Upgrades When Airline SCHEDULES Change…

When airlines give you schedule changes, give them exactly what you want. After all, you can. Schedule changes happen all the time and they happen without your permission. There's nothing you can do to stop them, but there's a lot you can do with your reservation once they occur. Here's how to make the most out of airlines being a pain in the... you know....(Continue Reading).

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What To Do With Your EXPIRING Airline Miles + Hotel Points….

Take a moment and perhaps even shed a tear for all the points and miles that have tragically expired without use. Can you imagine the feeling of collecting thousands, hundreds of thousands, or millions of points, only to have them expire before you could use them? Gone forever. Letting points and miles expire is the worst possible thing you can do, getting no reward from your travel, while letting airlines and hotels get off scot free. Here's what to do with your expiring points...(Continue Reading).

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Using The British Airways APP To Find Cheap Fares + Availability Using Miles…

It's fun being a soundboard for airline issues. Maybe one day an airline will have the brilliant idea to overpay me to address the issues which people regularly struggle or complain to me about. There's a thought! Anyway, bar none, the most common complaint is finding availability to use miles and how to search for flights. For most issues I was recently very pleasantly impressed with the British Airways app itself...(Continue Reading).

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Amex Gold or Amex Platinum? It’s All About How Much YOU Travel…

To travel or not to travel, that is not a question. Travel makes the world go round, literally, and I couldn't possibly imagine life without it. You should never fly without earning miles, nor should you ever buy without earning points. I can't think of many (if any) cards that are better for travelers than the Premier Rewards Gold or Platinum Cards from American Express. Both cards offer incredible travel benefits, point bonuses for sign ups and the continued ability to earn points transferrable to many airlines or hotels for every purchase you make. The card is worth its weight in gold...or platinum...(Continue Reading).

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