You’ve heard of try before you buy…
Thanks to a new Hilton campaign encouraging travelers to book direct, shopping around has never been more rewarding. Whereas most hotel “best rate guarantees” are more like hopes and prayers, Hilton is putting their money where their mouth is. The hotel group will now allow guests to submit best rate guarantee claims before they book, and if they do better… there’s 25% in it. Anna Kendrick will explain…
Hilton Price Match Guarantee
Most hotel “best rate guarantees” are a last ditch hope to get some money back on reservations you’ve already made, if you find a lower price. Hilton has upped the ante, encouraging travelers to book direct and feel good about it, via their own price match guarantee. Unlike the others, you can submit a price match claim before you actually book, potentially saving tons of hassle. On top of that, if your claim is accepted, they’ll give you 25% off for each night you found lower.
How It Works
You can submit your claim “price match guarantee” online any time before booking or within 24 hours of booking, and Hilton says they’ll get back to you within 24 hours. If you prefer the phone, phone claims will be handled instantly. This even applies to same day reservations. Basically, it’s your choice – phone or web. If your lower price elsewhere claim is approved, you’ll get the lower rate honored, plus an additional 25% off the room rate per night. Here’s the T&C’s…
A Step Up
This price match guarantee encourages transparency in an exciting way. If you find a lower rate elsewhere, you’ll have a chance to save a great deal on your vacation. Booking direct with a hotel chain always ensures that you: earn points, elite nights and elite benefits, but the addition of not having to choose between these perks and potential financial loss is a big step up.
What do you think of Hilton’s New Price Match Guarantee?
Featured image courtesy of Conrad Bali.