While many passengers relish the opportunity to be disconnected, many of us suffer from FOMO. Yes, that’s fear of missing out. We also symptomatically suffer from anxiety, trying to coordinate pick ups, hotel plans and all things involved in a successful arrival. With this is mind, Delta is going to begin offering unlimited free messaging to all passengers. Now that’s an upgrade!
Beginning October 1st, all Delta passengers on aircraft equipped with GoGo InFlight wifi will be able to send Facebook Messages, WhatsApp, iMessage, text and any other simple text based communication for free. The airline is adding a “free messaging” section to their wifi plans. Once launched, the service will work for the duration of the flight when wifi is engaged (generally above 10,000 feet). Before you get too excited- it’s text only- so no Snapchat’ing, Instagram’ing or any of the other things the cool kids get up to. You’ll need to pay for that.
This is a huge leap forward for passenger experience – and a move we can hope to see duplicated by other airlines. After all, passengers sharing where they are or who they are flying with is free advertising for the brand. As in-flight wifi speeds get stronger, the signals will be less and less affected by these short small bursts of data. But oh my, will they make us happy…